Terms of service

Katy and Woofy Pet Store – Terms of Service

Last Updated: November 24, 2025

Welcome to Katy and Woofy Pet Store. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before using our services.

Use of Our Website

By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian.
You agree not to use our site for any unlawful or unauthorized purpose.

Product Information

We make every effort to ensure product descriptions, images, and pricing are accurate.
However, we do not guarantee that all information is error-free. In rare cases, we may correct errors, update details, or cancel orders if needed.

Orders and Payments

Placing an order means you agree to provide accurate, complete billing and shipping information.
We reserve the right to refuse or cancel orders for any reason, including suspected fraud or incorrect pricing.

All payments must be completed successfully before orders are processed.

Shipping and Delivery

Shipping times may vary depending on your location.
Once an order is shipped, we are not responsible for delays caused by carriers, customs, or external factors.

Returns and Refunds

All returns, refunds, and exchanges are handled according to our Refund & Return Policy, which you can find on our website.

User Accounts (If applicable)

If you create an account:

  • Keep your login details secure

  • You are responsible for all activity under your account

  • We may suspend or delete accounts that violate our policies

Prohibited Activities

You agree not to:

  • Use the site for fraudulent or harmful purposes

  • Upload viruses or harmful code

  • Attempt to hack, disrupt, or access restricted areas of the site

  • Copy or resell our content without permission

Intellectual Property

All content on our website—including images, text, graphics, logos, and product listings—is the property of Katy and Woofy Pet Store.
You may not use or reproduce any content without written permission.

Third-Party Services

Some features (payment processors, shipping providers, etc.) may involve third-party services.
We are not responsible for their actions, policies, or errors.

Limitation of Liability

Katy and Woofy Pet Store is not responsible for:

  • Injuries caused by misuse of products

  • Losses from delayed shipments

  • Damages caused by third-party services

  • Website interruptions or technical issues

You use our site and products at your own risk.

Changes to Terms

We may update these Terms of Service at any time.
When changes are made, the “Last Updated” date will be revised.

By continuing to use our website after changes, you agree to the updated terms.

Contact Information

For questions about these Terms of Service:

📧 Email: support@katyandwoofy.com